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Reach BullionBots for onboarding, support, licensing, IB eligibility, EA activation, enterprise discussions and strategic guidance. Business hours: Monday to Friday, 08:00 to 18:00 UTC. Telegram support is also available via @bullionbots.
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FAQ
Questions About BullionBots, EAs, Accounts, IB Access And Platform Fees
Review practical answers about platform access, multiple EA Bots, performance-based platform fees, the BullionBots IB Network requirement, minimum equity rules, MT5 desktop requirements, VPS recommendation, signup bonus eligibility, risk warnings and platform support.
Risk Disclosure: Trading forex, commodities, CFDs and other leveraged financial instruments involves substantial risk and may result in partial or complete loss of capital. Automated trading systems and Expert Advisors do not eliminate trading risk. Past performance, backtests and historical results do not guarantee future performance.
BullionBots is an automated trading technology platform providing multiple Expert Advisor (EA) Bots designed to operate on MetaTrader 5 under a performance-oriented platform model.
BullionBots primary tagline is: World’s First Profit Making Bots. This is a marketing tagline and does not guarantee profit or trading performance.
BullionBots is a platform providing access to multiple automated trading EA Bots rather than selling one expensive standalone trading robot.
Eligible users under the BullionBots platform model can access supported EA Bots without separately purchasing each bot, subject to applicable terms, platform access rules and the BullionBots IB Network requirement.
Applicable performance-based platform fees are charged according to qualifying realized profits and the BullionBots platform fee calculation rules. Platform fees are calculated on qualifying realized profits according to the applicable BullionBots platform fee rules.
No performance-based platform fee should be charged for qualifying periods where there is no qualifying realized profit, subject to the BullionBots applicable fee rules.
Cent Account minimum equity is USD 50. Minimum equity is an eligibility requirement and does not guarantee profitability or prevent trading losses.
Standard USD Account minimum equity is USD 5,000. Minimum equity is an eligibility requirement and does not guarantee profitability or prevent trading losses.
Yes. Where required for eligible free EA access, the trading account must be registered and remain under the BullionBots IB Network with an eligible broker. EA Access is included for eligible IB accounts.
BullionBots EA Bots are designed to operate with the desktop version of MetaTrader 5 (MT5).
Yes. BullionBots EAs can operate on a compatible Windows based MetaTrader 5 desktop platform.
Yes, provided a compatible desktop MetaTrader 5 environment capable of running the BullionBots EA is available.
The MT5 mobile application does not provide the same EA execution environment as MT5 desktop. The EA itself should run on a supported desktop or VPS MT5 environment. Users may still use mobile MT5 for supported monitoring functions.
A VPS is strongly recommended for stable and continuous EA operation even when the personal computer is switched off. A VPS helps maintain stable connectivity; it does not guarantee execution quality or profitability.
When correctly configured on a stable MT5 or VPS environment with appropriate broker and platform connectivity, the EA can operate during applicable market and trading hours according to its programmed strategy.
No automated trading system can guarantee future profits. Trading performance depends on market conditions, execution spreads, slippage, leverage, broker conditions, strategy behavior and other factors.
Eligible new BullionBots users may receive a USD 50 signup bonus subject to applicable eligibility requirements, terms, account requirements and availability.
Only brokers and accounts compatible with BullionBots requirements and the BullionBots IB Network should be used. Eligibility and supported broker information should be verified from the applicable platform details.
If the account and subscription or access rules permit it, users may access multiple eligible BullionBots EA products.
Supported instruments and markets depend on each actual EA configuration and product record. Do not rely on generic claims; always refer to the specific BullionBots EA product details available to your account.
No. Trading capital remains with your broker in your own broker trading account, subject to that broker terms. BullionBots provides EA automation technology and platform services, not broker custody of trading funds.
If the BullionBots EA is running locally, switching off the computer will stop the local MT5 and EA environment. This is one of the main reasons a VPS is recommended.
Create a BullionBots account, satisfy the applicable BullionBots IB Network and account requirements, meet minimum equity requirements, select an eligible EA, configure MetaTrader 5, and preferably run it on a suitable Windows VPS.
Yes. BullionBots contact address is 128 City Road, London, United Kingdom, EC1V 2NX.
You can reach support through care@bullionbots.com, by phone at +44 7460014242, and via Telegram at https://t.me/BullionBots during stated business hours.
BullionBots business hours are Monday to Friday, 08:00 to 18:00 UTC. Telegram support is also available via @bullionbots.
It means performance-based platform fees are tied to qualifying realized profits under the applicable BullionBots fee rules. Periods without qualifying realized profit should not generate a performance-based platform fee.
Yes. Even if the BullionBots EA runs on a Windows VPS with MT5 desktop, you can typically use mobile MT5 for monitoring and basic account visibility depending on your broker mobile support.
No. The phrase World’s First Profit Making Bots is a BullionBots marketing tagline and must not be interpreted as a guarantee that any EA, account or user will generate profit.
Platform fees are calculated on qualifying realized profits according to the applicable BullionBots platform fee rules. Unrealized or floating profits are not treated as chargeable profit unless the backend fee rules explicitly define them as such.
A VPS is strongly recommended, but mandatory only if the platform policy explicitly requires it. For reliable continuous operation, a suitable Windows VPS is the preferred deployment approach.
Yes. Where required for eligible free EA access, the account must remain registered under the BullionBots IB Network with an eligible broker to maintain that access.
This depends on the broker and applicable IB and account transfer rules. You should verify whether your existing account can be re-tagged or connected under the BullionBots IB Network on a broker-by-broker basis.
BullionBots emphasizes transparency on risk: minimum equity is eligibility only, EAs do not guarantee profit, VPS recommendation is operational not performance, and performance fees are tied to qualifying realized profits not marketing claims.
The traditional model is Pay for Bot first, then trade, and the bot may or may not perform. The BullionBots model gives eligible IB users access to supported EAs without large per-bot purchases; applicable platform fees are based on qualifying realized profits.
Join BullionBots And Get Started With Eligible EA Access
Open your BullionBots account, satisfy the BullionBots IB Network requirement, meet minimum equity rules, select an eligible EA, configure MetaTrader 5 and deploy on VPS for automated trading under our performance-oriented platform fee model. No Qualifying Profit = No Performance-Based Platform Fee.
Platform Fee Rule: Platform fees are calculated on qualifying realized profits according to the applicable BullionBots platform fee rules.
Tagline Notice: The phrase "World's First Profit Making Bots" is a BullionBots marketing tagline and should not be interpreted as a guarantee that any EA, account or user will generate profit.